If the mistake is from our end, we will try to fix it as soon as possible. If you placed a wrong order, then you can keep the receipt with you, and we can help you. Customer satisfaction is our only aim.
We do not have very high delivery charges, and all the groceries that reach out to you are fresh. Still, if you have any queries, you can check out our Contact Us page.
There will be no difference in the quality of the food we provide. You can choose the item, add that into your cart and place your order. After that, you just need to sit back and relax. We assure doorstep delivery with fresh fruits and vegetables.
Yes, go ahead, if you like the service and nature of the person, you can tip him whatever amount you wish to. It will be all his and appreciated Thank you!
Well, if you want to exchange an item it can be done easily, all you need to keep is the receipt with you. If the product is damaged from our end, we can reimburse the amount to your bank account. We want 100% satisfaction from your side.
We are 24/7 available for you. You can anytime place the order with us, and our professionals will give you time of a day or two at which your items will get delivered. Hope you have an amazing time shopping with us.
Well, in this situation do not e-mail us. For a quick response, call our officials 4 to 5 hours before the scheduled delivery time, so that we can stop it at the right time, and it will not create any hassle.
Our professionals take fruits and vegetables as if they are taking up for themselves. We take a lot of pride in announcing that client satisfaction is our top priority. We want a customer to come again and again to shop with us.
You can return the items to us, and the money will be reimbursed in your account.
It is very easy to place an order with lekart.in. You can select the items you want to purchase and add them to your cart. After checking the list, you can place your order. We will give you a time at which your order will be delivered to you.
We get your packages as undelivered for the reasons like:
Your address was incorrect.
No one was available to take up the package. (Fail Delivery)
Well, in this case, we can provide you with the substitute of the product that is unavailable. This substitution will be done by our food professionals, who are in this food business for so many years. In case, we do not have substitutes, we will deliver the remaining products at your convenience or will process a refund for the products that are out of stock.
We are very flexible when it comes to payment issues. We make sure that all your information on the electronic payment that you share with us is kept strictly confidential.
ATM Cum Debit Cards
Cash of Delivery (COD)
Once you accept the order and you find any problem you can either e-mail us or can call on our customer services number. Our officials will contact you within 2-3 days and will collect the packet from your doorstep. The problems can be:
Some other related issues
If the package is opened or tampered, then we cannot return it. It would be great if you follow all the rules. Once the package is returned, we can transfer all the money in your bank account.
Yes, someone at the age of 18 or above should be there to take the products that you delivered. If no one is there to take the delivery that it will return to us. We can refund your amount accordingly. If your order has food items or any other must be taken on the same day as they will not remain fresh for a long time. If you wish to reschedule the delivery time, then you should call on our customer service number and reschedule it 2-3 hours before the original time.
For some products yes, like fruits and vegetables can be delivered on the same day, but after a two-hour prior notice. For other items like health care and makeup cannot be promised on the same day delivery. We can do a first-come-first-serve basis.
Customer service is our top priority. We try our best to satisfy our clients and give them an amazing shopping platform to which they can return again and again.